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We strive to keep your personal information confidential. Your understanding of Cool Spring Press' Privacy Policy will assist us in providing you with an exceptional customer experience. This privacy statement discloses our privacy practices.
Cool Spring Press is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We may collect information from our users at several different points on our website.
We request information from you on our order form. Here you must provide contact information (like name and shipping address) and financial information. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, this contact information is used to get in touch with you.
A cookie is a piece of data stored on your hard drive containing information about your internet use. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on our site, you would not have to log in a password more than once, thereby saving time while on our site. If you reject the cookie, you may still use our site. The only drawback to this is that you will be limited in some areas of our site.
We may use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
An outside shipping company will be used to ship orders that require physical product delivery. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site may contain links to other sites. Please be aware that Cool Spring Press is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Established customers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option not to receive these types of communications. Please see our choice and opt-out below.
You are given the opportunity to "opt-out" of having you information used for purposes not directly related to our site at the point where we ask for the information. For example, our application form has an "opt-out" mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists. If you no longer wish to receive our newsletter or promotional materials from our partners, you may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at help@coolspringpress.com.
If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email. You will have a choice as to whether or not we use your information in this different manner.
Cool Spring Press' Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.